Don’t Be Concerned
We are highly observant of the security and protection of your personal data which will not be passed on to any party outside of Schmelzer Gliding Books.
Managing Your Data
The personal details that you supply us with enable us to deliver your purchase in a manner that is both safe and convenient. When you purchase an item, we require your name, your Email address and the address to which your purchase should be delivered.
We require your credit card number and its expiry date only if you choose to pay with a credit card. The details of your card are not saved – they have to be entered anew with every purchase. It is our aim to process your order smoothly.
If you wish to access a particular newsletter, we require your Email address. Of course, we shall send you only the newsletter that you have registered to receive.
If you make a written contribution to an online comment or discussion, we shall ask you for your Email address. But of course, the decision as to whether or not you wish to have this published together with your written contribution is your own. For competitions etc. we require your name, your postal address and your Email address in case we need to inform you.
Your satisfaction as a customer of www.bertschmelzer.com is of paramount importance to us. Part of this is the preservation of your personal privacy. In order to ensure the security of your credit card data we use one of the most secure technologies available – the Secure Socket Layer – on our payment section of PayPal. Any information managed with this safe method is encoded before it is forwarded to us.
In order to take full advantage of our customer service options, we require you to open an account. The following services are then at your disposal:
- Write and manage your own reviews
- Access to a history of your own purchases
- Your address details remain registered
Our security service
The security of your data on the Internet is of paramount importance to us. We protect any information you give us by using a modern security system and we secure your personal data on a security server. All systems that store any customer data are protected by a password that only you know.
It is therefore essential that you do not make your password known to a third party. We shall never ask you for your password. You require it only to log into our shop and, together with your Email address, to log into your account.
All relevant information for data security (credit card number, name and address) sent to our payment partner -PayPal- over the Internet, is encoded with the 256bit Secure Socket Layers (SSL). This latest measure in security standards is used by only a few Internet browsers. If you do not have the latest browser version, your data will be encoded with the 128bit version before being sent. For further information, visit the Internet pages of the browser server.
The website uses Google Analytics, a web analysis service of Google Inc. („Google“) Google Analytics uses so-called „Cookies“, text data, that have been saved on your computer and can be used to analyse how a website is being used. The information that a cookie generates on your usage of this website (including your IP-address) is sent to one of Google’s servers in the USA where it is stored. Google uses this information to evaluate your usage of this website, to report on the website’s activities to the website owner and to generate further services connected to website and Internet usage. Further, Google may choose to pass this information on to a third party, to the extent that this is legally permissible or if a third party is under contract to work on this data for Google. Your IP-address, however, will never be matched with other information on Google by Google. You can prevent the installation of Cookies by means of a setting on your browser software. We would like to point out, however, that if you do so, you will not be able to use all the functions on this website. By using this website, you declare yourself in agreement with the processing of data that has been collected about you by Google in the manner, and for the reasons, outlined above.
Schmelzer Gliding Books, Zürich, November 2013